The Harold Grinspoon Foundation, located in West Springfield, Massachusetts, is seeking a Data Analyst for the PJ Library program.
PJ Library uses a Web-based platform to collect participant subscription data from over 200 partnering organizations. The Data Analyst will work with the Data Team to evaluate the quality of the data submitted, complete analytical and comparative processes, and format data for import into the operational database.
The ideal candidate will have a solid understanding of relational databases and be comfortable working with large amounts of data. Salary commensurate with experience.
DUTIES
The Data Analyst will:
- Manipulate, format, and ensure the accuracy of large amounts of data.
- Review and optimize reports using Excel and Crystal Reports.
- Complete monthly data entry and error analysis.
- Assist partners via telephone and e-mail regarding data integrity, reporting requirements, and customer service inquiries.
- Articulate complex data elements in a simplified, easy-to-understand way.
- Reinforce program participation requirements.
- Participate in the preparation and presentation of webinars and conferences.
SKILLS
A successful candidate will:
- Have experience with multiple report-writing and database solutions.
- Demonstrate excellent customer service skills, including a professional phone manner and excellent written communication.
- Have the ability to work independently and within a group.
- Be detail-oriented with good analytical, organizational, and written/oral communications skills.
- Be comfortable adapting to changing program requirements.
EDUCATION & EXPERIENCE
A successful candidate will possess:
- Bachelor's Degree or certification in computer science or related field.
- Data management, analysis, and reporting experience.
- Advanced skills in Excel (for example, Pivot Table, Vlookup, and creating macros).
- An intermediate knowledge of Crystal Reports.
- Knowledge of InOrder and SalesForce preferred.
For more information about the program, visit www.pjlibrary.org.
TO APPLY
E-mail cover letter, resume and references to jobs@hgf.org. No phone calls.